As the year comes to a close, we take a look back at six data breaches that dominated the headlines and defined the state of cyber security in 2016.

It could be said that 2016 was the “Year of the Hacker.” From healthcare to politics to adult entertainment, no industry was spared the wrath of cyber criminals. Here, we reflect on six of this year’s most infamous data breaches.

1. The SWIFT Network Attacks

It was a plot that sounded like it came straight out of a Bond movie: A band of international bank robbers stole nearly $100 million from a bank in Bangladesh, spooking finance executives around the world and leaving them wondering where the thieves would strike next. But these robbers didn’t hand a note to a teller or dynamite their way into a vault; they breached the victimized banks’ networks and accessed their accounts on the SWIFT network, a proprietary messaging system that few people outside the finance industry have ever heard of. Once inside SWIFT, they were able to remotely send billions of dollars in fraudulent money transfer requests. Most of these were caught and flagged, but $81 million went through, and the hackers remain at large. These data breaches sent shockwaves through the finance world and threw into question the integrity of what was once thought to be one of the world’s safest networks.

2. The Yahoo Data Breach

The Yahoo data breach, which compromised 500 million user accounts, resulted in at least 23 lawsuits, and put the company’s planned acquisition by Verizon at risk, didn’t happen out of nowhere. It was the result of years of the company putting cyber security on the back burner in the name of not compromising “the user experience.” Other companies should look to Yahoo as an example of what can happen – in fact, what is bound to eventually happen – when information security is not taken seriously. While it’s true that end users of software products can be fickle and impatient, it is far better to risk annoying customers with product security measures than to leave their personal information open to data breaches.

3. The DNC Hack

Cyber security took center stage early on in this year’s contentious U.S. presidential election, and the Democratic National Committee became the poster child for embarrassing email data breaches. In June, WikiLeaks released a number of damaging emails stolen from the DNC’s email server. Among the “highlights” were what appeared to be messages written by high-ranking party officials plotting to smear candidate Bernie Sanders and planning to reward high-dollar DNC donors with federal appointments in an anticipated Hillary Clinton administration. As if that weren’t bad enough, some of the emails compromised these same donors’ private data, with one email attachment containing an un-redacted image of a six-figure check, complete with the donor’s routing and bank account numbers. The hack was so scandalous that the DNC’s chairperson, CEO, and communications director were forced to resign.

4. The FriendFinder Data Breaches

Apparently, last year’s Ashley Madison data breach didn’t teach companies that store sensitive information to be adults about data security. In October, news broke that six sites owned by FriendFinder Networks, Inc., owners of some of the world’s largest adult entertainment sites, had been hacked. Over 412 million user accounts were compromised, most of which came from a site called AdultFriendFinder, which bills itself as the “World’s Largest Sex and Swinger Community.” In addition to users’ email addresses and passwords – which had been stored as plain text or hashed and converted to all lower-case, making them far easier to compromise – hackers also got hold of the company’s source code and private/public key pairs. As of this writing, the FriendFinder hack is set to win the “award” for the largest data breach of 2016.

5. The Wendy’s POS Hack

Where’s the cyber security? Around the same time fast-food chain Wendy’s announced it would be switching from human clerks to automated ordering kiosks, the company was forced to admit that it had been victimized by a massive breach of its existing POS systems, which exposed customer credit card information captured at 1,000 of its locations in the U.S. Rather than taking responsibility for the data breaches, Wendy’s decided to pass the buck, insisting that “only” independently owned franchises, not company-owned locations, had been breached, and further claiming that the breaches were the fault of third-party POS service providers hired by its franchisees. This spin-doctoring didn’t dissuade dozens of credit unions from joining a class-action lawsuit against the chain, alleging that Wendy’s knew that its POS systems were not secure but did nothing to address the problems.

6. The Hollywood Presbyterian Medical Center Ransomware Attack

While it was not technically a data breach, we felt we would be remiss if we did not mention the infamous Hollywood Presbyterian ransomware attack, which happened early in the year and was a harbinger of things to come for the healthcare industry. Hackers managed to lock down the hospital’s entire network, including its electronic health records (EHR) system. Hollywood Presbyterian ended up forking over $17,000 in Bitcoin to get back in – an act which, unfortunately, emboldened hackers, who now knew they could easily extort big paydays from healthcare facilities. A spate of similar attacks hit medical facilities across the U.S., Canada, and even the U.K. As of this writing, Intel estimates that hospitals have paid various hackers nearly $1,000,000 in ransom this year.

Here’s hoping that 2017 is the year the “good guys” finally get the upper hand in the fight against data breaches, ransomware, and other cyber crimes.

The cyber security experts at Lazarus Alliance have deep knowledge of the cyber security field, are continually monitoring the latest information security threats, and are committed to protecting organizations of all sizes from security breaches. We offer full-service risk assessment services and Continuum GRC software to protect companies from data breaches, ransomware attacks, and other cyber threats.

Lazarus Alliance is proactive cyber security®. Call 1-888-896-7580 to discuss your organization’s cyber security needs and find out how we can help your organization secure your systems.

Lazarus Alliance unveils the next generation of cyber-crime prevention for organizations with NIST and SEC, NFA compliance requirements in concert with the Cyber Security Act of 2015.

Lazarus Alliance released the next generation antidote to fight cyber crime, compliance failures, corporate fraud and criminal cyber-misconduct with the IT Audit Machine (ITAM).

Considered to be the best assessment tool for governance, risk and compliance (GRC) in the global business community, this next generation of ITAM ups the ante by managing big data and frameworks with virtually endless possibilities. These new enterprise capabilities coupled with the already powerful analytic and logic features are a technological force to be reckoned with.

Congress & President Obama recently enacted a cybersecurity piece of legislation known as the “Cybersecurity Act of 2015” which is designed to ensure that public companies “provide a basic amount of information about the degree to which a firm is protecting the economic and financial interests of the firm from cyber-attacks” using guidance from the SEC, NFA and the National Institute of Standards and Technology (NIST).

Michael Peters, CEO of Lazarus Alliance said “The IT Audit Machine NIST and SEC, NFA compliance assessment modules are just one of the many innovations from Lazarus Alliance that really sets us apart from other cyberspace Security, governance, risk and compliance firms.”

Gone are the days where audits, assessments and compliance work was overshadowed by endless spreadsheets, version control madness, escalating costs and audit anarchy. The IT Audit Machine puts the power of technology, collaboration and simplicity to work for the entire enterprise and does it in a progressive, proactive way.

Cyber-crime prevention is of paramount concern to organizations of all sizes, all industries and on all parts of the world. Lazarus Alliance put its extensive experience in cybercrime and fraud prevention in the governance, risk and compliance (GRC) spaces to work for the global business community.

“Service providers globally are under increasing attack by cyber criminals. These criminal acts could have been prevented through a proactive cyber security position. Lazarus Alliance is proactive cyber security with our NIST compliance and assessment automation modules.” said Peters.

Lazarus Alliance’s primary purpose is to help organizations attain, maintain, and demonstrate compliance and information security excellence, in any jurisdiction. Lazarus Alliance specializes in IT security, risk, privacy, governance, cyberspace law and compliance leadership solutions and is fully dedicated to global success in these disciplines.

Learn more about Lazarus Alliance and why Lazarus Alliance is Proactive Cyber Security™!

Download the whitepaper!

In a previous blog, we provided a primer on HIPAA compliance and discussed the importance of complying with this complex federal law, which is geared toward protecting patients’ private health information (PHI). While healthcare providers and healthcare industry vendors cannot afford to ignore HIPAA, a new threat has emerged and is poised to become much bigger: ransomware attacks on hospitals and healthcare providers that are not seeking to breach patient information but instead render it inaccessible until the organization pays a hefty ransom.

In just the past few weeks, the following major ransomware attacks on healthcare facilities have occurred:

• In February 2016, hackers used a piece of ransomware called Locky to attack Hollywood Presbyterian Medical Center in Los Angeles, rendering the organization’s computers inoperable. After a week, the hospital gave in to the hackers’ demands and paid a $17,000.00 Bitcoin ransom for the key to unlock their computers.
• In early March 2016, Methodist Hospital in Henderson, Kentucky, was also attacked using Locky ransomware. Instead of paying the ransom, the organization restored the data from backups. However, the hospital was forced to declare a “state of emergency” that lasted for approximately three days.
• In late March, MedStar Health, which operates 10 hospitals and over 250 outpatient clinics in the Maryland/DC area, fell victim to a ransomware attack. The organization immediately shut down its network to prevent the attack from spreading and began to gradually restore data from backups. Although MedStar’s hospitals and clinics remained open, employees were unable to access email or electronic health records, and patients were unable to make appointments online; everything had to go back to paper.

Likely, this is only the beginning. A recent study by the Health Information Trust Alliance found that 52% of U.S. hospitals’ systems were infected by malicious software.

What is ransomware?

Ransomware is malware that renders a system inoperable (in essence, holding it hostage) until a ransom fee (usually demanded in Bitcoin) is paid to the hacker, who then provides a key to unlock the system. As opposed to many other forms of cyber attacks, which usually seek to access the data on a system (such as credit card information and Social Security numbers), ransomware simply locks the data down.

Hackers usually employ social engineering techniques – such as phishing emails and free software downloads – to get ransomware onto a system. Only one workstation needs to be infected for ransomware to work; once the ransomware has infected a single workstation, it traverses the targeted organization’s network, encrypting files on both mapped and unmapped network drives. Given enough time, it may even reach an organization’s backup files – making it impossible to restore the system using backups, as Methodist Hospital and MedStar did.

Once the files are encrypted, the ransomware displays a pop-up or a webpage explaining that the files have been locked and giving instructions on how to pay to unlock them (some MedStar employees reported having seen such a pop-up before the system was shut down). The ransom is nearly always demanded in the form of Bitcoin (abbreviated as BTC), an untraceable “cryptocurrency.” Once the ransom is paid, the hacker promises, a decryption key will be provided to unlock the files.

Unfortunately, because ransomware perpetrators are criminals – and thus, untrustworthy to begin with – paying the ransom is not guaranteed to work. An organization may pay hundreds, even thousands of dollars and receive no response, or receive a key that does not work, or that does not fully work. For these reasons, as well as to deter future attacks, the FBI recommends that ransomware victims not cave in and pay. However, some organizations may panic and be unable to exercise such restraint.

Because of this, ransomware attacks can be much more lucrative for hackers than actually stealing data. Once a set of data is stolen, the hacker must procure a buyer and negotiate a price, but in a ransomware attack, the hacker already has a “buyer”: the owner of the information, who is not in a position to negotiate on price.

Why is the healthcare industry being targeted in ransomware attacks?

There are several reasons why the healthcare industry has become a prime target for ransomware attacks. First is the sensitivity and importance of healthcare data. A company that sells, say, candy or pet supplies will take a financial hit if it cannot access its customer data for a few days or a week; orders may be left unfilled or delivered late. However, no customers will be harmed or die if a box of chocolates or a dog bed isn’t delivered on time. The same cannot be said for healthcare; physicians, nurses, and other medical professionals need immediate and continuous access to patient data to prevent injuries, even deaths.

U.S. News & World Report points to another culprit: the fact that healthcare, unlike many other industries, went digital practically overnight instead of gradually and over time. Additionally, many healthcare organizations see their IT departments as a cost to be minimized, and therefore do not allocate enough money or human resources to this function:

According to the statistics by Office of National Coordinator for Health Information Technology, while only 9.4 percent of hospitals used a basic electronic record system in 2008, 96.9 percent of them were using certified electronic record systems in 2014.

This explosive growth rate is alarming and indicates that health care entities could not have the organizational readiness for adopting information technologies over such short period of time. Many of the small- or medium-sized health care organizations do not view IT as an integral part of medical care but rather consider it as a mandate that was forced on them by larger hospitals or the federal government. Precisely due to this reason, health care organizations do not prioritize IT and security technologies in their investments and thus do not allocate required resources to ensure the security of their IT systems which makes them especially vulnerable to privacy breaches.

What can the healthcare industry do about ransomware?

First, the healthcare industry needs a major shift in mindset: Providers must stop seeing information systems and information security as overhead costs to be minimized, realize that IT is a critical part of 21^st century healthcare, and allocate the appropriate monetary and human resources to running and securing their information systems.

The good news is, since ransomware almost always enters a system through simple social engineering techniques such as phishing emails, it is fully possible to prevent ransomware attacks by taking such measures as:

• Instituting a comprehensive organizational cyber security policy
• Implementing continuous employee training on security awareness
• Regular penetration tests to identify vulnerabilities

Lazarus Alliance feels that it is much better to prevent a ransomware attack than to attempt to deal with one after it has occurred, especially in a healthcare environment, where lives are at stake should patient data become inaccessible. We offer full-service risk assessment services and Continuum GRC software to protect hospitals and other healthcare organizations. Lazarus Alliance is proactive cyber security®. Call 1-888-896-7580 to discuss your organization’s cyber security needs and find out how we can help you prevent your facility from becoming the next victim of a ransomware attack.