By following these best practices, organizations can enjoy the benefits of cybersecurity outsourcing, minimize the risks, and build fruitful, long-term relationships with trusted providers.
With the cybersecurity skills gap making it extremely difficult or even impossible for companies to find the security talent they need – and they need it yesterday – more and more firms are turning to cybersecurity outsourcing. Outsourcing is a great way to save money and gain immediate access to security expertise that you do not have in-house. However, it’s also a very serious decision. Your cybersecurity outsourcing provider will have access to your entire network and all of your sensitive data. How can you ensure that you are partnering with a provider who is not only legitimate but is also the right fit for your particular organization and data environment? Following are five best practices to follow when choosing a provider for cybersecurity outsourcing.
If Something Seems “Off” About a Company, It Probably Is …
At a minimum, steer clear of providers who:
- Cannot provide you with a street address and phone number.
- Do not have enterprise email addresses and communicate with you using addresses from Gmail, Yahoo, etc.
- Have websites that appear very “amateurish” in design and/or contain text written in broken English.
These are immediate red flags that indicate you are dealing with an amateur – or possibly a fly-by-night operation.
Get References
Even if a provider seems perfectly legitimate and professional, always ask for references, and make sure to call them. Professional cybersecurity firms are always happy to provide verifiable references. You should also Google the name of the company and its principal(s) and look for reviews – or complaints.
Make Sure that the Provider Can Handle all of Your Compliance Requirements
Lazarus Alliance’s audit and assessment services include HIPAA and HITECH, PCI DSS QSA, SSAE 18 and AT 101 SOC reports, FedRAMP, FISMA, NIST, CJIS, DFARS, ISO, NERC CIP, SOX, ISO, and EU-US Privacy Shield certification; we are the only Arizona-based company that provides this depth of coverage. For that matter, very few in the world can provide this depth of expertise!
However, many cybersecurity outsourcing companies – including some that are very large – handle certain IT compliance requirements but not others. Make sure that your provider not only offers all of the compliance services you need but also has experience performing those specific audits; ask about your specific compliance requirements while you are checking the provider’s references.
Ask the Cybersecurity Outsourcing Provider About Their Audit & Compliance Processes
Believe it or not, some IT auditors are still using Excel or other spreadsheet programs to perform IT compliance reporting and audits, despite the fact that spreadsheet programs were never meant to be used with the very large data sets produced in today’s complex data environments. An auditor that is still fumbling around with spreadsheets is going to plunge your company into audit anarchy and cost you a lot of time, money, and headaches.
Make sure your provider uses modern RegTech software to perform compliance reporting and audits, such as the Continuum GRC IT Audit Machine (ITAM). ITAM utilizes big data capabilities and rapid report creation to automate data management and reporting. Instead of dozens of different spreadsheets and ledgers, ITAM creates a centralized repository of all IT compliance requirements with associated controls and automated information flows for audits, assessments, and testing. This saves you time, money, and stress and provides you with a big picture of your data environment and its risks and vulnerabilities.
Get Everything in Writing
Finally, make sure that the provider signs a written contract that specifies exactly what is expected of them and ensures that they are willing to guarantee any promises they make.
The cybersecurity experts at Lazarus Alliance have deep knowledge of the cybersecurity field, are continually monitoring the latest information security threats, and are committed to protecting organizations of all sizes from security breaches. Our full-service risk assessment services and Continuum GRC RegTech software will help protect your organization from data breaches, ransomware attacks, and other cyber threats.
Lazarus Alliance is proactive cybersecurity®. Call 1-888-896-7580 to discuss your organization’s cybersecurity needs and find out how we can help your organization adhere to cybersecurity regulations, maintain compliance, and secure your systems.
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