Latest FINRA Examination Findings Reveal That Firms Have Made Progress with Cyber Security, but Problems Remain

Cyber security remains “one of the principal operational risks facing broker-dealers,” according to the FINRA 2017 Examination Findings Report, and while progress has been made, many broker-dealer firms still have work to do to protect themselves against hackers.

Firms More Aware of Cyber Security Risks

FINRA noted a significant uptick in firms’ awareness of cyber security risks, noting a substantial increase in “attention to cybersecurity challenges over the past two years, including at the executive management level.” Most of the firms FINRA examined had already established or were in the process of establishing risk management programs to address security issues. FINRA noted that firms with the most effective cyber security programs tended to have:

• Strong, risk-based governance structures and processes
• Conducted regular risk assessments and followed up to address areas of concern
• Conducted regular vulnerability and penetration tests
• Conducted regular employee cyber security training
• Conducted comprehensive cyber security reviews of any branch offices

But Better Risk Management & Data Governance Needed

FINRA noted that the quality of firms’ cyber risk management programs varied widely, not only from firm to firm but also within the same organization. By far, the biggest security vulnerability was firms’ own people; the most common threats observed in 2016 and 2017 were all rooted in social engineering: phishing and spearphishing schemes, ransomware (which usually begins with a phishing email), and fraudulent third-party wires (again, usually involving phishing schemes).

The agency highlighted a number of frequent problem areas:

• Access Management – Some firms didn’t adhere to basic procedures such as terminating system access for former employees and monitoring systems for anomalies, such as logins from unusual locations or privileged users granting themselves additional, unwarranted system privileges.
• Risk Assessments – Despite the importance of regular risk assessments, some firms still aren’t doing them; even worse, the firms “could not effectively identify their critical assets and the potential risks to those assets.”
• Vendor Management – Third-party vendor hacks are a serious problem, but some broker-dealers are still not properly vetting their business associates’ cyber security preparedness or sufficiently documenting vendors’ responsibilities in service level agreements.
• Branch Offices – Branch offices tended to have less robust cyber security than home offices; FINRA noted problems with password management, software updates, removable storage device security, data encryption, and reporting incidents.
• Segregation of Duties – Some small and medium-sized firms are not properly segregating responsibilities for cyber security rules and systems changes; for example, at some firms, network engineers are performing cyber security functions without any supervision from cyber security experts.
• Data Loss Prevention – Many firms need stronger DLP protocols, such as applying the same rules that currently protect clients’ Social Security Numbers to other sensitive data, such as account numbers.

Since cyber attacks represent such a serious threat to the U.S. and global financial systems, both FINRA and the SEC, NFA have indicated that cyber security will be of high priority throughout 2018. Firms that run afoul of SEC, NFA and FINRA standards – or, worse yet, suffer a breach – can face millions of dollars in fines. The good news is that a data-centric, integrated risk management approach to cyber security will head off all of the problem areas FINRA discusses in its report.

The cyber security experts at Lazarus Alliance have deep knowledge of the cyber security field, are continually monitoring the latest information security threats, and are committed to protecting organizations of all sizes from security breaches. Our full-service risk assessment services and Continuum GRC RegTech software will help protect your organization from data breaches, ransomware attacks, and other cyber threats.

Lazarus Alliance is proactive cyber security®. Call 1-888-896-7580 to discuss your organization’s cyber security needs and find out how we can help your organization adhere to cyber security regulations, maintain compliance, and secure your systems.

A new report by Synopsys and the Ponemon Institute finds that medical device security is plagued by a lack of standards, testing, and accountability.

Healthcare organizations tend to focus their cyber security efforts on HIPAA compliance, protecting patient data, and defending against ransomware attacks like WannaCry, with scant, if any, attention paid to medical device security. A Ponemon Institute study released last week by Synopsys, Medical Device Security: An Industry Under Attack and Unprepared to Defend, paints an ominous picture regarding the cyber security of IoT devices such as smart insulin pumps, diagnostic and monitoring equipment, and even the mobile apps used to control connected devices:

• 67% of medical device manufacturers expect that their devices will be hacked within the next 12 months, but only 17% are taking “significant steps” to prevent it.
• 56% of healthcare delivery organizations (HDOs) expect a hack within the next 12 months, but only 15% are doing anything about it.
• Fewer than half (41%) of device manufacturers have an incident response plan in place in the event of a hack.
• Among HDOs, the numbers are even worse; only 22% have an incident response plan.
• Only 9% of device manufacturers and 5% of HDOs test their medical devices at least yearly. Over half of HDOs, and 43% of manufacturers, either do not test their devices at all or are “unsure if testing occurs.”

No Testing, No Standards, No Accountability: What Could Possibly Go Wrong?

One would think that, given the fact that a faulty connected medical device could result in a dead or maimed patient, these devices would be subject to strict regulations and exacting security standards.

This is not the case at all. Medical device security is no more robust than general IoT security. The respondents to the Synopsys/Ponemon study cited a complete lack of security standards, testing, and accountability for medical device security, along with intense pressure to push products to the market as soon as possible. These are the same problems that plague the overall connected devices industry. Smart watches, smart doorbells, smart toys, and even smart cars are designed for ease of use and cutting-edge features, not cyber security.

Smart medical devices are no different. The FDA does have a set of voluntary guidelines addressing medical device security, but according to the study, only 51% of manufacturers and 44% of HDOs followed them.

Medical Device Security Cannot Be Reactive

Perhaps the most horrifying finding from this already frightening report is that most device manufacturers and HDOs stated that only a “serious hacking incident” would prompt their organizations to increase their medical device security budgets. Yes, you read that correctly: The majority of players in the medical device industry are relying on reactive cyber security, waiting until a breach has actually happened – which, in this case, could mean that someone dies or is maimed – to address device vulnerabilities.

Last fall, medical device maker St. Jude Inc. announced that it was forming a medical advisory board focused specifically on medical device security. This is a positive step, but it happened only after allegations that its smart cardiac implants were vulnerable to hacking, which prompted an investigation by the FDA.

The current reactive approach to medical device security is completely unacceptable. Knowing this, the FDA has cited the cyber security of medical devices as one of its top regulatory science priorities in 2017. However, the wheels of government turn very slowly; manufacturers, HDOs, and patients cannot afford to wait for the government to step in and save the day. The healthcare industry needs to start taking the same proactive approach to cyber security that it does to disease prevention. This isn’t just about money or reputation; human lives depend on it.

The cyber security experts at Lazarus Alliance have deep knowledge of the cyber security field, are continually monitoring the latest information security threats, and are committed to protecting organizations of all sizes from security breaches. Our full-service risk assessment services and Continuum GRC RegTech software will help protect your organization from data breaches, ransomware attacks, and other cyber threats.

Lazarus Alliance is proactive cyber security®. Call 1-888-896-7580 to discuss your organization’s cyber security needs and find out how we can help your organization adhere to cyber security regulations, maintain compliance, and secure your systems.

The 2017 Verizon Data Breach Report Reveals that Hackers Aren’t Just After Payment Cards and Identities Anymore

Cyberespionage is a growing problem, especially in the manufacturing industry, professional services, education, and the public sector, according to the 2017 Verizon Data Breach Report, which was released last week. While hackers are still after credit card numbers, employee tax data, health records, and other sensitive personal information, they’ve discovered that targeting intellectual property, company secrets, and even state secrets can be quite lucrative.

Almost as if on cue, around the same time the Verizon Data Breach Report was released, online entertainment provider Netflix fell victim to intellectual property theft. A hacker or group identifying itself as “TheDarkOverlord” demanded a ransom and threatened to publicly release episodes of the upcoming season of the Netflix original series Orange Is the New Black, which had been scheduled to be released [to paying subscribers] on June 9. Netflix refused to pay up, and TheDarkOverlord dumped 10 episodes (or at least, what appear to be 10 episodes) online. Because the hacker or group accessed the material by compromising a post-production facility utilized by several major television studios, other networks will likely be targeted in the weeks and months to come; in fact, TheDarkOverlord has already Tweeted as such:

https://twitter.com/tdohack3r/status/858893194297315328

Intellectual Property Especially Vulnerable in the Digital Age

In the digital age, companies are in possession of more intellectual property than ever before. In addition to product prototypes, patents, market research data, and sales lists, many companies develop proprietary software and mobile apps to gain a competitive edge. Casinos, for example, pour millions into the development of gaming software, and as consumers demand to watch television series and movies online, entertainment companies are investing heavily in content-delivery technologies.

The Verizon Data Breach Report notes that 90% of cyberespionage attacks are launched by “state-affiliated groups.” While most people might assume these groups are primarily targeting the public sector in search of state secrets, private-sector companies are not immune from cyber spycraft; cyberespionage is the top cyber threat facing the manufacturing industry, far eclipsing all other forms of hacking, and 90% of the data stolen consists of company secrets.

Why would state actors be interested in hacking a manufacturing company? Private-sector firms have long been targets of spycraft on the part of foreign agents who wish to steal cutting-edge technology for use in their own countries. A recent plotline on the FX spy drama The Americans, which is set during the Cold War, involved Soviet spies infiltrating an agricultural company to steal samples of a new pest-resistant wheat crop for the KGB. The Verizon report implies that not much has changed since the series’ fictional spies’ time, noting that education institutions are increasingly being targeted by state actors and theorizing that this is because “[c]olleges are centers of innovation and are building technologies” that are of great interest to foreign governments.

While intellectual property theft by disgruntled current or former employees or competitors isn’t as common, it’s costly when it happens. It’s estimated that the Houston Astros MLB team lost $1.7 million after an employee of a competing team hacked their database, stealing confidential scouting and trade information. While it’s unknown at this juncture how much Netflix stands to lose from the theft of Orange Is the New Black, industry experts are already wondering if the company will be forced to release the next season early just so they can hope to compete with the “free” version provided by TheDarkOverlord.

How Are Hackers Getting In, and How Can Companies Stop Them?

The Verizon Data Breach Report found that the typical cyberespionage attack starts like most others do: An unsuspecting employee clicks on a malware-infected file attached to a phishing email. Once the malware is installed, a cyber spy can use it to steal legitimate login credentials and get into the organization’s system, where they can remain undetected for days, weeks, even months.

The best defense against phishing emails is to implement proactive cyber security procedures to prevent employees from being phished in the first place. The Verizon report suggests installing anti-malware protection at the email gateway, keeping software and operating systems up to date, implementing network segmentation and multi-factor authentication, security awareness training for all employees, and having a system in place where employees can immediately report suspected phishing emails to security personnel.

Any company that owns, or is perceived to own, useful or valuable intellectual property or competitive information is at risk of having it stolen. Verizon’s report illustrates that it’s just as important to protect intellectual property data as it is to protect payment card, customer, and employee data.

The cyber security experts at Lazarus Alliance have deep knowledge of the cyber security field, are continually monitoring the latest information security threats, and are committed to protecting organizations of all sizes from security breaches. Our full-service risk assessment services and Continuum GRC RegTech software will help protect your organization from data breaches, ransomware attacks, and other cyber threats.

Lazarus Alliance is proactive cyber security®. Call 1-888-896-7580 to discuss your organization’s cyber security needs and find out how we can help your organization adhere to cyber security regulations, maintain compliance, and secure your systems.